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Water Guard Solutions (“we,” “us,” or “our”) operates the website www.waterguardsolutions.co.za (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number (“Personal Information”).

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information.

Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy
This Privacy Policy is effective as of [Effective Date] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us
If you have any questions about this Privacy Policy, please contact us at info@waterguardsolutions.co.za.

These Terms and Conditions (“Terms,” “Agreement”) govern your use of the Water Guard Solutions website [www.waterguardsolutions.co.za] (the “Site”) and the services provided by Water Guard Solutions (“us,” “we,” or “our”). By accessing or using the Site or engaging with our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site or use our services.

1. Services

Water Guard Solutions provides construction and maintenance services, including but not limited to roof painting, water damp treatment for walls and roofs, water leak detection, and other related construction services. Specific details of each project will be outlined in a formal written agreement or quotation provided before the commencement of work.

2. Quotations and Payments

2.1 Quotations

• All quotations provided are valid for 30 days from the date issued unless otherwise stated.
• Quotations are subject to adjustment if unforeseen circumstances arise during the project.

2.2 Payments

• A deposit of 70% is required to secure the booking. The balance is payable upon project completion or according to the agreed payment schedule.
• Late payments may incur penalties or interest as stipulated in the signed agreement.

2.3 Additional Costs

• Any additional work or materials required that fall outside the scope of the original agreement will be charged separately.

3. Client Responsibilities

• Clients must provide accurate information regarding the project and grant access to the property as required for project completion.
• Water Guard Solutions is not liable for delays caused by restricted access or incomplete client-provided information.

4. Warranties and Liability

4.1 Workmanship Warranty

• We provide a workmanship warranties, which covers defects directly related to our work.
• The warranty does not cover wear and tear, natural disasters, or damage caused by improper maintenance or external factors.

4.2 Limitation of Liability

• Water Guard Solutions shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our services.

5. Cancellation Policy

• Clients may cancel a project by providing written notice at least 7 working days before the scheduled start date.
• Cancellation fees may apply to cover administrative costs or non-refundable materials purchased.

6. Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or our services will be resolved in South African courts.

7. Changes to Terms

Water Guard Solutions reserves the right to amend or update these Terms and Conditions at any time. Continued use of our Site or services constitutes acceptance of the updated Terms.

8. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Email: info@waterguardsolutions.co.za

By completing and submitting the form on this website, you acknowledge that you have read, understood, and agree to the Disclaimer, Privacy Policy, and Terms and Conditions outlined on this website.

You further consent to the collection, processing, and storage of your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). We will use your personal information solely for the purposes stated in our Privacy Policy, including but not limited to responding to your inquiries, providing services, and improving our offerings.

Your information will be handled with the utmost care and in compliance with POPIA. If you do not agree with these terms, please refrain from submitting your personal information on this website.

If you have any questions or concerns about how your personal information is handled, feel free to contact us at info@waterguardsolutions.co.za.